A. WHO IS THIS ATTACHMENT FOR?

This attachment was created to assist Armed Forces Members (Army, Navy, Air Force, Marine Corps and United States (U.S.) Coast Guard). It helps you understand your allowances and responsibilities involving the shipment and or storage of your household goods (HHG) and unaccompanied baggage (UB). This policy directive has been reviewed by the Per Diem, Travel and Transportation Allowance Committee (PDTATAC) according to Department of Defense (DoD) Directive 5154.29, DoD Pay and Allowances Policy and Procedures, as PDTATAC Case RR090630. Any conflict between this directive and the Joint Travel Regulations (JTR) is resolved based on the JTR and not this directive.

B. WHAT'S NEW IN THIS ATTACHMENT?

1. The Defense Personal Property Program (DP3), Defense Personal Property System (DPS), Full Replacement Value (FRV) protection in the event you suffer loss and or damage to your personal property and Customer Satisfaction Survey (CSS) requirements just to name a few.
2. The contents contained in this attachment are not all inclusive of allowances. For detailed Service specifics, consult your Service regulations. For uniformed member allowances, consult the JTR. For further information, contact your local Transportation Office (TO).
3. For shipments from the United States to overseas (export) or shipments from overseas to the United States (imports), if you would like to request that certain Personally Identifiable Information (PII) on the TSP vessel manifest not be shared or made available to the public per 19 CFR 103.31, complete a Vessel Manifest Confidentiality Request form located at the Official DOD Customer Moving Portal  under the "Moving Guide" section. Click on "Overseas Moves (OCONUS)" and then download the "Vessel Manifest Confidentiality Request Form". Once completed, send the form to the email address identified on the form. An approval can take up to 90 days to process, but once approved, it is good for 2 years.

C. DEFENSE PERSONAL PROPERTY PROGRAM

1. To improve your moving experience and streamline the process for those who support it, the DoD developed a new program called the “Defense Personal Property Program (DP3).” This new program focuses on meeting the needs of Armed Forces Members, DoD Civilian Employees and their families by promoting a higher service quality.
2. The backbone of the DP3 is the DPS, which automates and simplifies your personal property move process.

D. DEFENSE PERSONAL PROPERTY SYSTEM

1. As a centralized, integrated system, DPS supports the DP3 as the one-stop source for managing personal property moves. For the first time, the United States Transportation Command has oversight of claims and Transportation Service Provider (TSP) information in one convenient location. In addition, DPS provides the convenient 24/7 access to personal property shipment information and a conduit for a direct relationship between DoD customers and TSPs throughout the entire moving process.
2. Some highlights of DPS include the ability of DoD customers to use DPS to settle claims directly online with their TSP. Claims protection includes FRV of lost items and/or items damaged beyond repair, direct communications and claims settlement between the customer and the TSP. DPS is the focal point for all DoD customers, TSPs, Personal Property Shipping Offices (PPSOs), the Service Headquarters (HQ), TOs, and others who participate in the personal property moving process.
3. Accessing DPS:

a. First-time DPS users must obtain an Electronic Transportation Acquisition (ETA) login Identification (ID) and password before accessing DPS.
b. To obtain an ETA login ID and password, go to the Official DOD Customer Moving Portal.
c. Once you have accessed Move.mil, click on the “create a new account” link located in the green banner.
d. Follow instructions for checking browser capability and to obtain a user ID and password.
e. After obtaining a user ID and password, select “Sign in to DPS”.