WHEN TO MAKE ARRANGEMENTS

You may ship personal property at any time after you receive your official orders/authorization (e.g., PCS, Separation [ETS] or Retirement [RET]). Contact your TO early to increase the chances of having your personal property moved on the date you want. Pack dates are usually a day or two before the actual pickup date of your shipment. Pack dates can and do vary. To ensure a smooth move, the TSP or its representative coordinates the pack dates with you during the pre-move survey process. Delaying the call or visit can create hardships for everyone.

WHO TO SEE

The Army, Navy, Air Force, Marine Corps, and Coast Guard operate TOs. Your origin TO is your first point of contact when questions or problems about the movement of your personal property arise prior to shipment.